Care Advisor I
As Care Advisor I, you are the first point of contact for Ting’s fiber customers, providing real-time assistance across billing, service sign-up, order fulfillment, and basic technical support. You’ll ensure a seamless customer experience by resolving common issues on first contact, handling inbound inquiries with empathy, and helping customers maximize the value of Ting’s services. This role is critical in delivering a positive first impression and minimizing support friction.
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