Available Positions

Technical Support Agent

The Technical Support Agent is responsible for providing effective telephonic customer service for all clients by using excellent, in-depth knowledge of company technology as well as communicating effectively with team members within their department.

Technical Support Supervisor (Internal)

Supervisors are responsible for monitoring agents and shift leads. In addition, Supervisors will assist management with various projects. You are expected to present yourself in a respectable and orderly manner that reflects UMRF Ventures’ policies.

Technical Support Supervisor (External)

Supervisors are responsible for monitoring agents and shift leads. In addition, Supervisors will assist management with various projects. You are expected to present yourself in a respectable and orderly manner that reflects UMRF Ventures’ policies.

IAM Agent

The ID Management & Access Agent is responsible for issuing and troubleshooting access issues. The agents protect data and systems from unauthorized access while managing the identities and access rights of people both inside and outside the organization.